1. Acceptance of Terms
By accessing and using the Valam platform, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, you should discontinue your use of the Valam platform.
2. Eligibility
You must be at least 18 years old to use the Valam platform. By using Valam, you represent and warrant that you meet this requirement and that you are able to form legally binding contracts under applicable law.
3. User Accounts
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify Valam immediately of any unauthorized use of your account or any other breach of security.
4. User Conduct
You agree to use the Valam platform in a manner that is lawful, respectful, and in accordance with these Terms and Conditions. You will not use the platform for any illegal or harmful activities. You also agree not to violate any applicable laws, rules, or regulations in connection with your use of the platform.
5. Driver Conduct
Drivers are independent contractors and not employees of Valam. They must comply with all applicable laws and regulations, maintain a valid driver’s license, and meet the standards set by Valam for safety and conduct. Drivers are solely responsible for any violations of law that occur while they are providing services.
6. Payments
All payments for rides must be processed through the Valam platform. Users are responsible for paying all fees and applicable taxes associated with their use of the platform. All payments are non-refundable except as expressly provided in these Terms and Conditions.
7. Dispute Resolution
Any disputes arising out of or relating to these Terms and Conditions or your use of the Valam platform will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be held in a location agreed upon by both parties.
8. Limitation of Liability
To the maximum extent permitted by law, Valam will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis.
9. Changes to Terms
Valam reserves the right to modify these Terms and Conditions at any time. Your continued use of the platform after any such changes constitutes your acceptance of the new terms.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States without regard to its conflict of law provisions.